Initializing the headset to restore factory settings
If the headset does not operate correctly even after resetting, initialize the headset.
Press and hold the buttons on both the left and right units of the headset for about 15 seconds. Release your fingers within 5 seconds after the indicators (red) of the headset start flashing. Press the buttons on both the left and right units within 10 seconds after the indicators (red) of the headset light up.
After a few seconds, the indicators (blue) flash 4 times (
), and the headset is initialized.
This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.
If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
Note
- Check that the indicators (red) on both the left and right units of the headset light up before you press the buttons on both the left and right units of the headset.
- When the initialization is finished, the headset turns off.
