Troubleshooting

When you encounter any issues, follow the steps below.

1. Charge the microphone or receiver.

2. Restart the speaker you are using.

3. Restart the microphone or receiver.

4. Should any problems persist, consult Sony support contact below or your nearest Sony dealer.
https://www.sony.net/support-contact

Note

  • If repairs are necessary, bring the microphones, receiver, and all cables together to Sony support contact or your nearest Sony dealer.