Distorted sound/Humming or noise in the speaker output
- Turn down the volume of the connected device.
- If the connected device has an equalizer function, set it to off.
- Keep the speaker away from a microwave oven, Wi-Fi, etc.
- Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the BLUETOOTH device.
- Switch the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or HSP is set.
- Charge the speaker if the CHARGE indicator is flashing in orange.
- The device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts.
- Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.
- When using the Speaker Add function, if any other BLUETOOTH device(s) such as a BLUETOOTH mouse or BLUETOOTH keyboard is connected to the BLUETOOTH device, terminate the connection between them.
- There are some BLUETOOTH devices that can have the wireless playback quality changed. If your device is compatible with this function, select a setting that prioritizes stable connection over sound quality. For details, refer to the operating instructions supplied with the device.
- Select "Priority on stable connection" for the wireless playback quality of the speaker.
- If a loud noise occurs while playing back the device that is connected to the AUDIO IN jack, turn down the volume of the speaker and turn up the volume of the connected device.
