Making a video call on a computer

During a video call on a computer, you can use the speaker for wireless phone talking.

  1. Connect the speaker with a computer via a BLUETOOTH connection.
  2. Start up a video call application on the computer.
  3. View the settings*1 of the video call application.

    • For video calls on the computer, select the BLUETOOTH profile not for music playback (A2DP) but for phone talking (HFP/HSP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available.

    • For the speaker settings, select [Headset earphone (SRS-XE300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP/HSP connection). ([Speakers (SRS-XE300 Stereo)]*2 is the BLUETOOTH profile for music playback.)

    • For the microphone settings, select [Headset microphone (SRS-XE300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP/HSP connection).

    • Depending on your video call application, selection of [Headset earphone (SRS-XE300 Hands-Free)]*2 or [Headset microphone (SRS-XE300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP/HSP connection), or [Speakers (SRS-XE300 Stereo)]*2, the BLUETOOTH profile for music playback (A2DP connection), may not be available for the speaker or microphone settings, and only [SRS-XE300] may be displayed. In such a case, select [SRS-XE300].

    • For frequently asked questions and the answers to them, visit the customer support website.

    *1 Depending on your video call application, this function may not be available.

    *2 Labels may vary depending on your computer or video call application.

Hint

  • When you cannot view the settings of the video call application or select [Headset earphone (SRS-XE300 Hands-Free)] or [Headset microphone (SRS-XE300 Hands-Free)], the BLUETOOTH profile for phone talking (HFP/HSP connection), select [Headset earphone (SRS-XE300 Hands-Free)] or [Headset microphone (SRS-XE300 Hands-Free)] for the settings on the computer, and then establish a connection. For details, see the following topics.

  • On a Mac computer, the BLUETOOTH profiles both for music playback (A2DP) and for phone talking (HFP/HSP connection) are used for video calls and profile selection is not required.

Note

  • When the speaker is connected with a Mac computer and a smartphone in multipoint connection, the video call application may fail to function properly. In such a case, terminate the BLUETOOTH connection between the speaker and the smartphone.

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