Unable to pair the speaker with a BLUETOOTH device

  • Place the speaker and the BLUETOOTH device within 1 m (3.2 ft) of each other.

  • For Apple iOS devices, the speaker is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier.

  • To use the Stereo Pair function or Party Connect function, pair with the speaker in which the(BLUETOOTH) indicator flashes in blue.

  • If the(BLUETOOTH) indicator is not double flashing in blue, press the(BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) and the(BLUETOOTH) indicator starts double flashing (pairing mode).

  • Once the speaker is initialized, an iPhone may not be able to connect to the speaker. In this case, delete pairing information on the iPhone, then pair them again.

  • Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device.

  • If the speaker is not displayed on the BLUETOOTH device, turn off the device, and then turn on the device again. It may improve symptoms.

Go to Page Top