Making a video call on a computer

During a video call on a computer, you can use the speaker for wireless phone talking.

  1. Connect the speaker with a computer via a BLUETOOTH connection.
  2. Start up a video call application on the computer.
  3. View the settings*1 of the video call application.

    • For video calls on the computer, select the BLUETOOTH profile not for music playback (A2DP) but for phone talking (HFP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available.

    • For the speaker settings, select [Headset earphone (SRS-XG300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP connection). ([Speakers (SRS-XG300 Stereo)]*2 is the BLUETOOTH profile for music playback.)

    • For the microphone settings, select [Headset microphone (SRS-XG300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP connection).

    • Depending on your video call application, selection of [Headset earphone (SRS-XG300 Hands-Free)]*2 or [Headset microphone (SRS-XG300 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP connection), or [Speakers (SRS-XG300 Stereo)]*2, the BLUETOOTH profile for music playback (A2DP connection), may not be available for the speaker or microphone settings, and only [SRS-XG300] may be displayed. In such a case, select [SRS-XG300].

    • For frequently asked questions and the answers to them, visit the customer support website.

    *1 Depending on your video call application, this function may not be available.

    *2 Labels may vary depending on your computer or video call application.

Hint

  • When you cannot view the settings of the video call application or select [Headset earphone (SRS-XG300 Hands-Free)] or [Headset microphone (SRS-XG300 Hands-Free)], the BLUETOOTH profile for phone talking (HFP connection), select [Headset earphone (SRS-XG300 Hands-Free)] or [Headset microphone (SRS-XG300 Hands-Free)] for the settings on the computer, and then establish a connection. For details, see the following topics.

  • On a Mac computer, the BLUETOOTH profiles both for music playback (A2DP) and for phone talking (HFP connection) are used for video calls and profile selection is not required.

Note

  • When the speaker is connected with a Mac computer and a smartphone in multipoint connection, the video call application may fail to function properly. In such a case, terminate the BLUETOOTH connection between the speaker and the smartphone.

Go to Page Top