Help Guide
Wireless Stereo Headset
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The headset cannot be operated.
Reset the headset. This operation does not delete pairing information.
If the headset does not operate properly even if you reset the headset, initialize the headset.
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Getting started
What you can do with the
BLUETOOTH®
function
About the voice guidance
Supplied accessories
Checking the package contents
Parts and controls
Location and function of parts
About the indicator
Wearing the headset
Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to
Bluetooth
devices
Android smartphone
Pairing and connecting with an
Android
smartphone
Connecting to a paired
Android
smartphone
iPhone (iOS devices)
Pairing and connecting with an
iPhone
Connecting to a paired
iPhone
Computers
Pairing and connecting with a computer (
Windows® 11
)
Pairing and connecting with a computer (
Windows 10
)
Pairing and connecting with a computer (
Mac
)
Connecting to a paired computer (
Windows 11
)
Connecting to a paired computer (
Windows 10
)
Connecting to a paired computer (
Mac
)
Other Bluetooth devices
Pairing and connecting with a
Bluetooth
device
Connecting to a paired
Bluetooth
device
Multipoint connection
Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection)
Connecting the headset to 2
Android
smartphones (multipoint connection)
Connecting the headset to an
Android
smartphone and an
iPhone
(multipoint connection)
Listening to music
Listening to music via a Bluetooth connection
Listening to music from a device via
Bluetooth
connection
Controlling the audio device (
Bluetooth
connection)
Disconnecting
Bluetooth
connection (after use)
Supported codecs
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Making a video call on your computer
Disconnecting
Bluetooth
connection (after use)
Using the voice assist function
Using the voice assist function (
Google app
)
Using the voice assist function (
Siri
)
Important information
Precautions
To prevent burning or malfunction due to getting wet
If the headset gets wet
Licenses
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
Unable to turn on the headset.
Charging cannot be done.
Charging time is too long.
The available operating time is short (the duration of the battery is short).
Sound
No sound
Low sound level
Low sound quality, or noise or unusual sound can be heard.
Sound skips frequently.
Bluetooth connection
Pairing cannot be done.
Unable to make a
Bluetooth
connection.
The headset cannot be operated.
Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls.
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings
Specifications
Specifications