Pairing and connecting with an iPhone

Pairing is the process required to create a link between Bluetooth devices to allow wireless connection. You must pair a device with the headset to be able to make a Bluetooth connection for the first time.

Before you start the pairing operation, make sure that:

  • The iPhone is placed within 1 m (3 feet) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions of the iPhone is in hand.
  1. Enter pairing mode on this headset.

    Turn on the headset when you pair the headset with a device for the first time after you bought it or after you initialized the headset (the headset has no pairing information). The headset enters pairing mode automatically.

    When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds.

    Make sure that the indicator flashes blue and red alternately after you release the button. You will hear a voice guidance “BLUETOOTH pairing”.

  2. Unlock the screen of the iPhone if it is locked.
  3. Select the Bluetooth setting on the iPhone.
    1. Select [Settings].
    2. Touch [Bluetooth].

    3. Touch [] to change it to [] (turn on the Bluetooth function).

  4. Touch [WI-SP500].

    If passkey (*) input is required on the display of the smartphone, input “0000.”

    The headset and iPhone are paired with each other and connected. You will hear a voice guidance “BLUETOOTH connected”.

    If they are not connected, see “Connecting to a paired iPhone .”

    If [WI-SP500] does not appear on the display, try again from step 3.

    *A Passkey may be called “Passcode,” “PIN code,” or “Password.”



  • If pairing is not established within 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
  • Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:
    • Pairing information has been deleted after repair, etc.
    • When a 9th device is paired.

      The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one.

    • When the pairing information for the headset has been deleted from the Bluetooth device.
    • When the headset is initialized.

      All pairing information is deleted. In this case, delete the pairing information of the headset from the Bluetooth device, and then pair them again.

  • If the pairing information was deleted by initializing the headset, etc., delete the pairing information for the headset from your iPhone, and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from one paired device at a time.