Charging
The headset contains a built-in lithium-ion rechargeable battery. Use the USB Type-C cable to charge the headset before use.
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Connect the headset to an AC outlet.
Use a USB Type-C cable and USB AC adaptor (A).
The indicator on the headset lights up in orange.
When charging is complete, the indicator turns off automatically.
After charging is complete, disconnect the USB Type-C cable.
About the charging time
The required time for fully charging the headset is about 3 hours (*).
(*) Time required for charging an empty battery to its full capacity. The charging time may differ depending on the conditions of use.
High temperature detection on the charging port
If a high temperature is detected near the USB Type-C port of the headset, the indicator will repeatedly flash twice in orange to notify you that an abnormality is detected.
Disconnect the charger, and make sure the USB Type-C port is clear of any foreign objects.
- If there are water droplets on the charging port, dry the charging port completely.
- If foreign objects are found in the charging port, carefully remove them with a tool such as an air duster while being careful not to damage the port.
Once the charging port cools down, the indicator will turn off and you can resume charging.
Hint
- For your safety, if you are using a C to C cable compatible with USB Type-C or a USB Type-C charging adaptors, charging will automatically stop if a high temperature is detected.
System requirements for battery charge using USB
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USB AC adaptor
A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more
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USB cable
Commercially available USB Type-C cable (compliant with USB standards)
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Computer
The computer equipped with a USB port as a standard
- We do not guarantee that the operating procedures will work on all computers.
- The operating procedures on a self-made computer are not guaranteed.
Usage hours
- If the headset is not used for a long time, the battery usage hours may be temporarily reduced. Performance will return to normal after several cycles of charging and use.
- If you do not use your headset for several months, charge it at least once every 6 months to prevent battery deterioration due to over-discharge.
- If the usage hours of the battery decrease significantly, the rechargeable battery should be replaced. Consult your nearest Sony dealer.
Hint
- The headset can be also charged by connecting the headset to a running computer using the USB Type-C cable.
Note
- If a USB Type-C cable is supplied, be sure to use it.
- When charging is complete, remove the USB Type-C cable.
- Charging may not be successful depending on the type of USB AC adaptor.
- The headset cannot be charged when the computer goes into standby (sleep) or hibernation mode. In this case, change the computer settings, and start charging once again.
- If the headset is not used for a long time, it may take longer to charge the battery.
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If the headset detects a problem while charging due to the following causes, the indicator (orange) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult the Sony support contact or your nearest Sony dealer.
- Ambient temperature exceeds the charging temperature range of 5 °C to 35 °C (41 °F to 95 °F).
- There is a problem with the rechargeable battery.
- If the headset is not used for a long time, the indicator (orange) may not immediately light up when the headset starts charging. Please wait a moment until the indicator lights up.
- Avoid exposure to extreme temperature changes, direct sunlight, moisture, sand, dust, and electrical shock. Never leave the headset in a parked vehicle.
- When connecting the headset to a computer, make sure to connect it directly to the computer with a USB Type-C cable. Charging will not be properly completed when the headset is connected through a USB hub.