Making a video call on your computer
When you make a video call on your computer, you can talk wirelessly from your headset.
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Connect the headset to your computer via a BLUETOOTH connection.
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Launch the video calling application on your computer.
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Check the settings (*) of the video calling application.
- When you make a video call on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections (A2DP), a video call may not be available.
- On the speaker settings, select calling connections [Headset (WH-CH730N series Hands-Free)] (**). ([Headphones (WH-CH730N series Stereo)] (**) is for music playback connections.)
- On the microphone settings, select calling connections [Headset (WH-CH730N series Hands-Free)] (**).
- Depending on the video calling application you are using, only [WH-CH730N series] may be displayed. If this is the case, select [WH-CH730N series].
- As for frequently asked questions and answers, refer to the customer support website.
(*) Depending on the video calling application you are using, this function may not be available.
(**) Names may vary according to the computer or the video calling application you are using.
Hint
- In the following cases, select [Headset (WH-CH730N series Hands-Free)] on the settings of your computer to make connections. See “Connecting to a paired computer (Windows 11)” or “Connecting to a paired computer (Mac)”.
- When the video calling application settings cannot be confirmed
- When you cannot select [Headset (WH-CH730N series Hands-Free)]
Note
- Depending on the computer or application you are using, the headset may not work properly during a video call. This may be improved by restarting the computer.
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