If the sensors or charging case gets wet

About the water and dust resistance of the sensors

  • The sensors have water resistance specifications with an approximate IPX5 or IPX8 rating and dust resistance specifications with an approximate IP6X rating. The sensors cannot be used in water.
    Unless the sensors are used correctly, water may get into the sensors and cause fire, electric shock, or malfunctions. Note the following cautions carefully and use the sensors correctly.
    IPX5: Specifies that the sensor functions are protected against low pressure streams of water from any direction.
    IPX8: Specifies that the sensor functions are protected against prolonged submersion in water under conditions agreed upon by the parties involved.
    IP6X: Specifies that the sensors are protected against the types of dust used in the dust resistance tests (less than 75 μm in diameter) and that this dust cannot enter the sensors.

Liquids that the water resistant performance specifications of the sensors apply to

Applicable: Fresh water, tap water
Not applicable: Liquids other than those above (examples: soapy water, detergent water, water with bath agents, shampoo, hot spring water, hot water, pool water, seawater, etc.)

The water resistant performance of the sensors is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.

To protect the sensors and charging case from being damaged

Carefully note the precautions below to ensure proper use of the sensors and charging case.

  • The charging case is not waterproof or dustproof.
  • Do not allow the sensors or charging case to remain wet in a cold environment, as the water may freeze. To prevent malfunction, make sure to wipe off any water after use.
  • Do not place the sensors in water or use them in a humid place such as a bathroom.
  • Do not drop the sensors or expose them to mechanical shock. Doing so may deform or damage the sensors, resulting in deterioration of water and dust resistance performance.
  • When the sensors get wet, wipe any moisture with a soft, dry cloth.
  • Charging the sensors or charging case while they are wet with perspiration, etc. can corrode the charging ports and charging pins. Before charging, wipe off any moisture with a soft dry cloth and leave to dry in room temperature.
    Repairs in case of a malfunction without care are not covered by the free warranty.
  • When the charging ports of the sensors or the charging pins of the charging case get dirty, wipe them clean with a soft dry cloth.
  • Do not wash pants or shirts with the device units left in the pockets.
  • If the device units are cracked or deformed, refrain from using them near water, or contact your nearest Sony dealer.
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