What do I do when pairing (device registration) fails?

  • Make sure that your wireless speaker is connected to your network.

  • There may already be a Bluetooth connection with another device. In such a case, turn off the current Bluetooth connection for a moment, and then perform the pairing procedure once again.

  • Bring the Bluetooth device to your wireless speaker closer than 1 m (3 ft.).

  • You may have initialized your wireless speaker. Initializing the speaker may cause the speaker to fail to establish a Bluetooth connection with a Bluetooth device. In such a case, delete the device information of the speaker from the Bluetooth device and perform the pairing procedure once again.

  • Update the software on the connected Bluetooth device.