Help Guide
In-Car Receiver
XAV-AX5500/XAV-AX5550D
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The
BLUETOOTH
function cannot be operated.
Turn the ignition off. Wait for a while, then turn the ignition to the
ACC
position.
Go to Page Top
Getting Started
Guide to Parts and Controls
Main Unit and Remote Commander
Screen Displays
Performing Initial Settings
Preparing a BLUETOOTH Device
Preparing a
Bluetooth
® Device
Pairing and Connecting with a
BLUETOOTH
Device
Connecting with a Paired
BLUETOOTH
Device
Connecting
Rear View Camera
Radio
Listening to the Radio
Listening to the Radio
Tuning
Using Radio Option Functions
Listening to the SiriusXM Radio (XAV-AX5500(UC))
Listening to the
SiriusXM
Radio
Tuning Channels for
SiriusXM
Tuning the Channel by Inputting its Channel Number
Tuning the Channel from the Channel List or Category List
Setting a Parental Control
Using
SXM
Option Functions
Listening to the DAB/DAB+ Radio (XAV-AX5550D(EUR))
Listening to the
DAB
/
DAB+
Radio
Searching for Station by Station Group
Searching for Station by Station Name
Using
DAB
Option Functions
Playback
Playing a USB Device
Playing a
USB
Device
USB Port 1
and
USB Port 2
Playing a
BLUETOOTH
Device
Searching and Playing Tracks
Repeat Play and Shuffle Play
Searching for a File from the List Screen
Other Settings during Playback
Handsfree Calling
Preparing a Mobile Phone
Receiving a Call
Making a Call
Available Operations During a Call
Useful Functions
Apple CarPlay
Android Auto™
WebLink
™
Using Gesture Command
Settings
Basic Setting Operation
General Settings (
General
)
Sound Settings (
Sound
)
Visual Settings (
Visual
)
BLUETOOTH
Settings (
Bluetooth
)
Additional Information
Canceling the Demonstration Mode
Updating the Firmware
Precautions
Supported Formats for
USB
Playback
About
iPhone
Notice on License
Maintenance
Specifications
Copyrights
Troubleshooting
Troubleshooting
General
There is no beep sound.
The fuse has blown. / The unit makes noise when the position of the ignition is switched.
The display disappears from/does not appear on the monitor.
Menu items cannot be selected.
The
USB
functions do not work properly.
The unit cannot be operated.
The clock set automatically is not accurate.
Touch Screen
The touch screen does not react to your touch correctly.
Multi-touch is not recognized.
Radio
The radio reception is poor. / Static noise occurs.
The stations cannot be received. (XAV-AX5500(E)/XAV-AX5500(E17)/XAV-AX5500(IN))
RDS
PTY
displays [
PTY not found.
].
Seek
starts after a few seconds of listening. (
XAV-AX5550D(EUR)
)
There are no traffic announcements. (
XAV-AX5550D(EUR)
)
DAB/DAB+ radio (XAV-AX5550D(EUR))
The stations cannot be received.
No traffic announcements.
Picture
There is no picture/picture noise occurs.
The picture does not fit in the screen.
Sound
There is no sound/sound skips/sound cracks.
Sound is noisy.
USB playback
Items cannot be played.
The
USB
device takes longer to play.
Audio files cannot be played.
Operations cannot be performed.
BLUETOOTH
The other
BLUETOOTH
device cannot detect this unit.
Connection is not possible.
The name of the detected device does not appear.
There is no ringtone.
The talker’s voice volume is low.
The other party says that the volume is too low or high.
Echo or noise occurs during call conversations.
The phone sound quality is poor.
The volume of the connected
BLUETOOTH
device is low or high.
The sound skips during audio streaming or the
BLUETOOTH
connection fails.
The connected
BLUETOOTH
device cannot be controlled during audio streaming.
Some functions do not work.
A call is answered unintentionally.
Pairing failed due to time out.
Cannot pair.
The
BLUETOOTH
function cannot be operated.
No sound is output from the car speakers during a handsfree call.
SiriusXM Connect Vehicle Tuner (XAV-AX5500(UC))
A mature channel is not blocked although parental control setting has been made.
Apple CarPlay
The
Apple CarPlay
icon does not appear on the
HOME
screen.
Android Auto
The
Android Auto
icon does not appear on the
HOME
screen.
WebLink™
WebLink
™ cannot be used.
There is no sound. / The sound is low.
Messages
General
BLUETOOTH
SiriusXM
Connect Vehicle Tuner (
XAV-AX5500(UC)
)
WebLink
™
DAB
radio (
XAV-AX5550D(EUR)
)
Customer Support Websites
About the “
Support by Sony
” App
