Troubleshooting
If you have any problems, please follow the process below.
| 1. Check that the speaker system is fully charged. |
| 2. Restart the speaker system. |
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3. Reset the speaker system.
All the settings of the speaker system return to their initial status. |
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4. Access the Sony support site from the menu of the “Sony | BRAVIA Connect” app to search for the cause and solution of the issue, or check the support site below.
https://www.sony.net/support/HT-AX7/ |
| 5. Should any problems persist, consult your nearest Sony dealer. |
