When the unit cannot be operated or charged
When you cannot operate or charge the unit, or if an abnormality occurs, reset the unit. It may solve the problem.
To reset the unit, press and hold the button on the unit for about 15 seconds.
When the reset is complete, the “REON POCKET” app becomes the connection screen. If the LED on the unit is not blinking in blue, press the button on the unit to connect.
Hint
- Even if you reset the unit, the following information will remain.
- Settings for the [QUICK LAUNCH] function
- Settings for the SMART COOL mode, the SMART WARM mode, and the SMART COOL ⇔ WARM mode
If the problem persists, contact Sony Authorised Service Centre.
