About the voice guidance

You will hear the following voice guidances depending on the operating procedure performed and the headset status.

In the factory settings, you will hear a voice guidance in English, Chinese, or Japanese via the headset.

You can use the “Sound Connect” app to change the following voice guidance settings.

  • Language setting
  • Volume setting

“Pairing”

  • When the headset enters pairing mode automatically:
    The headset enters pairing mode automatically in the following cases.
    • When you pair the headset with a device for the first time after purchasing the headset
    • When there is no pairing information, such as after initialization, and you use the headset units in your ears
  • When you manually set the headset to pairing mode

“Low battery”

  • When the remaining battery charge of the headset is low

“Battery is empty”

  • When automatically turning off due to low battery of the headset

“Voice guidance test”

  • When setting the voice guidance volume

“The Digital assistant is not connected” (*)

  • When Digital assistant is not available on the smartphone connected to the headset even when operating the headset unit to which Digital assistant is assigned

“The Xiaowei is not connected” (*)

  • When Tencent Xiaowei is not available on the smartphone connected to the headset even when operating the headset unit to which Tencent Xiaowei is assigned

“Launch the Sound Connect to activate the Service Link.”

  • When Service Link is inactive and you try to use Quick Access

“App assigned to the Quick Access is not launched on the mobile device”

  • When you use Quick Access while the app is not launched

“Standard”

  • When standard is selected in the listening mode settings

“Voice boost”

  • When voice boost is selected in the listening mode settings

“Sound Leakage Reduction”

  • When sound leakage reduction is selected in the listening mode settings

(*) May not be supported in some countries and regions.

Note

  • Changing the language of the voice guidance takes up to 10 minutes.
  • The voice guidance language will not change even if you initialize the headset.
  • If the voice guidance is not heard, set the headset units into the charging case. Close the charging case lid to turn off the headset units. Then, remove the headset units from the charging case to turn them on again.
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