Receiving a call

You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection.

  • If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone.
  • Depending on the connected device or the application you are using, the functions may not work properly even if you try to operate them with the headset.

Ring tone

When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly.

You will hear either of following ring tones, depending on your smartphone or mobile phone.

  • Ring tone set on the headset
  • Ring tone set on the smartphone or mobile phone
  • Ring tone only for a Bluetooth connection set on the smartphone or mobile phone
  1. Connect the headset to a smartphone or mobile phone via Bluetooth connection beforehand.
  2. When you hear the ring tone, press the (call) button on the headset and receive the call.

    When you receive an incoming call while listening to music, playback pauses and a ring tone will be heard from the headset.

    You can talk using the microphone on the headset.

    Illustration indicating the location of the microphone (A) on the remote control component on the left side

    A: Microphone on the remote control component

    If no ring tone is heard via the headset

    • The headset may not be connected with the smartphone or mobile phone over HFP or HSP. Check the connection status on the smartphone or mobile phone.
    • If playback does not pause automatically, operate the headset to pause playback.
  3. Adjust the volume by pressing the +/– buttons of the headset.

    When the volume reaches the maximum or minimum, an alarm sounds.

  4. When you finish your phone call, press the (call) button on the headset to end the call.

    If you received a call during music playback, music playback resumes automatically after ending the call.

Hint

  • When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones may receive a call with the phone instead of the headset. With an HFP or HSP connection, switch the call to the headset by pressing and holding the (call) button for about 2 seconds or by using your smartphone or mobile phone.
  • Volume for a call can be adjusted during a telephone conversation only.
  • The headset volume during a call and during music playback can be independently adjusted. Changing the call volume does not change the volume of music playback and vice versa.

Note

  • Depending on the connected device or playback application you are using, when you receive an incoming call while listening to music, playback may not resume automatically even after you finish the call.
  • Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
  • Your voice will be heard from the headset through the headset’s microphone (Sidetone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction.
  • If the headset’s microphone rubs against your clothing, etc., noise may interfere with your voice on the call. When talking on the phone, change the direction of the remote control component so that the microphone’s audio capture hole does not touch your clothing, etc.
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