Customer support website

Visit the customer support website in your country or region in the following situations.

  • When you have a question about the Walkman.
  • When you have an issue with the Walkman.
  • When you want information on compatible items.

For customers in the US:

http://www.sony.com/walkmansupport

For customers in Canada:

English

http://www.sony.ca/ElectronicsSupport/

French

http://www.sony.ca/ElectronicsSupport/

For customers in Latin America:

http://www.sony-latin.com/index.crp

For customers in Europe:

http://www.sony.eu/dna/wm/

For customers in Asia/Oceania/the Middle East/Africa:

English

http://www.sony-asia.com/support

Korean

https://scs.sony.co.kr/scs/handler/ProductSupport

Simplified Chinese

https://service.sony.com.cn

Traditional Chinese

http://service.sony.com.tw/

For customers who purchased the overseas models:

http://www.sony.co.jp/overseas/support/

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.

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