Unable to turn on the neckband speaker or the neckband speaker suddenly turns off

  • If the (power)/(BLUETOOTH) indicator stays lit in blue for 2 seconds and goes out, after the neckband speaker is turned on, and then the neckband speaker turns off, the rechargeable built-in battery is empty. Charge the built-in battery.

  • The Automatic Power Off function of the neckband speaker may have worked. When the Automatic Power Off function is active, the neckband speaker will automatically turn off if no buttons on the neckband speaker are operated for 15 minutes in any of the following conditions.

    • No audio input signal from a BLUETOOTH device connected for music playback (A2DP)

    • No BLUETOOTH device is connected

    • No audio input signal from a device connected by the dedicated audio cable (supplied)

    Hint

    • The Automatic Power Off function does not operate during a hands-free call on the neckband speaker.

  • While charging is in progress, the neckband speaker does not turn on.