Wireless Stereo Headset
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Help Guide
Table of Contents
Top
Getting started
What you can do with the
Bluetooth
function
About the voice guidance
Supplied accessories
Included items
Parts and controls
Location and function of parts
About the indicator
Wearing the headset
Wearing the headset
Using only one headset unit
Operating the headset
About wide area tap
Using
Quick Access
Power/Charging
Charging
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to
Bluetooth
devices
Easy setup with app
Connecting with the “
Sony | Sound Connect
” app
Android smartphone
Pairing and connecting with an
Android
smartphone
Pairing and connecting with an
Android
smartphone using
LE Audio
Connecting to a paired
Android
smartphone
iPhone (iOS devices)
Pairing and connecting with an
iPhone
Connecting to a paired
iPhone
Computers
Pairing and connecting with a computer (
Windows® 11
)
Pairing and connecting with a computer (
Windows 10
)
Pairing and connecting with a computer (
Mac
)
Connecting to a paired computer (
Windows 11
)
Connecting to a paired computer (
Windows 10
)
Connecting to a paired computer (
Mac
)
Other Bluetooth devices
Pairing and connecting with a
Bluetooth
device
Connecting to a paired
Bluetooth
device
Multipoint connection
Connecting the headset to 2 devices simultaneously (multipoint connection)
Switching audio between multiple devices with “
audio switch
”
Disconnecting
Bluetooth
connection (after use)
Listening to music
Listening to music via a Bluetooth connection
Listening to music from a device via a
Bluetooth
connection
Controlling the audio device (
Bluetooth
connection)
About
360 Reality Audio
Enjoying seamless playback with speakers (
Auto Switch
)
Speaking with someone while wearing the headset (
Speak-to-Chat
)
Sound quality mode
About the sound quality mode
Supported codecs
About the
DSEE
function
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Making a video call on your computer
Using the voice assist function
Using Voice Control
Using Google Assistant
Using
Amazon Alexa
Using the voice assist function (
Google app
)
Using the voice assist function (
Siri
)
Using the apps
What you can do with the “
Sony | Sound Connect
” app
Installing the “
Sony | Sound Connect
” app
Accessing support information from the “
Sony | Sound Connect
” app
How to keep the software up-to-date (for comfortable use of the headset)
What you can do with partner services
What you can do with partner services
Important information
Precautions
The headset falls out of your ears/An earache occurs
When you have finished using the headset
Maintenance
To prevent burning or malfunction due to getting wet
When the headset units or charging case gets wet
Licenses
Trademarks
Customer support websites
Troubleshooting
Troubleshooting
Resetting the headset
Initializing the headset to restore factory settings
Specifications
Specifications
Installing the “
Sony | Sound Connect
” app
Download the “
Sony | Sound Connect
” app from the
Google Play
store or
App Store
, and install the app on your smartphone.
After installing the app, launch the “
Sony | Sound Connect
” app.
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