When the headset units or charging case gets wet
When the headset gets wet
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Use a soft dry cloth to wipe off any water that gets on the headset units.
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Turn the sound output part downward and gently tap it about 10 times on a dry cloth, etc. to remove any water collected inside.
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Turn the microphone hole downward and gently tap it about 10 times on a dry cloth, etc. to remove any water collected inside.
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Leave the headset to dry at room temperature.
On water resistant performance of the headset
- The charging case is not water resistant.
- The water resistant specifications of this headset are equivalent to IPX4 in IEC 60529 “Degrees of protection against ingress of water (IP Code)”, which specifies the degree of protection provided against the entry of water. The headset cannot be used in water.
Unless the headset is used correctly, water may get into the headset and cause fire, electrocution, or malfunctions. Note the following cautions carefully and use the headset correctly.
IPX4: Protected against water splashing from any direction. -
The inside of the sound output parts and air holes on the headset are not completely watertight.
If any water droplets are left inside the sound output parts or air holes on the headset, the following issues may occur temporarily. However, they are not malfunctions.- Sounds become difficult to hear.
- Unusual sounds are heard.
- Voices during phone calls become difficult to hear.
Liquids that the water resistant performance specifications of the headset apply to
| Applicable: | Fresh water, tap water, perspiration |
| Not applicable: | Liquids other than those above (examples: soapy water, detergent water, water with bath agents, shampoo, hot spring water, hot water, pool water, seawater, etc.) |
The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.