Adding a second and subsequent aibo products

The following describes how to add a second and subsequent aibo products of yours.

If you already added your first aibo to the My aibo app with your Sony account and have an aibo AI Cloud Plan, you can use the same Sony account to add more aibo products to the My aibo app.

Hint

  • You can add up to 16 aibo products to the My aibo app with a single Sony account.

  1. Open the My aibo home screen.
  2. Select [Menu] - [Add aibo].

    Product key entry is prompted.

  3. Do either of the following depending on the app in use.

    • On the My aibo app for smartphones:

    1. Select [Scan QR code] and scan the QR code printed on the product key sticker that is supplied with your aibo.

      Alternatively, you can enter the 12-digit alphanumeric code printed on the product key sticker.

    2. Select [Add].

      Your aibo is added to the My aibo app with your Sony account and the Set-up screen opens.


    • On the My aibo app for computers:

    1. Enter the 12-digit alphanumeric code printed on the product key sticker that is supplied with your aibo.
    2. Select [Add].

      Your aibo is added to the My aibo app with your Sony account and the Set-up screen opens.

  4. Follow the on-screen instructions to set up your aibo.

Note

  • Once aibo's sex is specified, you cannot change it without initializing aibo. To change the current sex, initialize your aibo first, and then use the My aibo app.

    Initializing aibo clears all the data, including memories with its owner, what it learned in daily life, and the settings you made. There is no way to restore the cleared data.