SONYHelp Guide

Personal Audio Systemh.ear go (SRS-HG1)

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The following explains how to use this speaker.

The content referenced in the Operating Instructions is described in detail through the following links.

  • Connecting by using the browser on your PC

    This section explains how to set up by using the browser on your PC via a Wi-Fi network.

  • Playback via a network (Internet music streaming service)

    You can stream music from the Internet using SongPal.

  • Playback via a network (SongPal Link)

    Enjoy music in any room via Wi-Fi. You can listen to your favorite music stored in your PC or mobile phone, or from music streaming services, in different rooms with high sound quality.

  • USB connection (USB port, Walkman compatible with High-Resolution Audio formats)

    Connect a Walkman to the USB port.

  • USB connection (USB port, Xperia compatible with High-Resolution Audio formats)

    Connect an Xperia to the USB port.

  • USB connection (USB port, PC)

    Connect a PC storing High-Resolution Audio files to the USB port. To play back a High-Resolution Audio file, the dedicated software “Sony | Music Center for PC” or “Hi-Res Audio Player” is required to be downloaded.

  • Audio cable connection (AUDIO IN port, portable audio device)

    You can connect the device to the AUDIO IN jack with a commercially-available audio cable (with stereo mini plugs).

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    • What you can do with the speaker
    • Parts and controls
      • Checking the included items
      • Connecting to an AC outlet
      • Turning the power on
      • Turning the power off (standby mode)
      • Using the BLUETOOTH/Network standby mode
      • Auto standby mode
      • How to use the SongPal screen
      • What you can do with SongPal
      • Connecting to a Wi-Fi network using SongPal (Smartphone)
      • Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
      • Listening to music on a PC via a Wi-Fi network
      • Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network
      • Listening to music of the device connected to the USB port
      • Listening to music from an Internet streaming service (Google Cast)
      • Listening with multiple speakers (SongPal Link)
      • Setting the sound quality
      • Setting the auto standby mode
      • Setting the BLUETOOTH/Network standby mode
      • Checking the battery level
      • Setting the BLUETOOTH audio streaming playback quality (Codec)
      • Connecting via a USB cable
      • Making a wireless connection (BLUETOOTH connection)
      • Using “Sony | Music Center for PC”
      • Using Windows Media Player (Windows 7 or later)
      • Using other music playback software
      • Making a wireless connection (BLUETOOTH connection)
      • Connecting via an audio cable (with stereo mini plugs)
      • Using the Music application (Xperia only)
      • Using SongPal
      • Connecting via a USB cable
      • Making a wireless connection (BLUETOOTH connection)
      • Connecting via an audio cable (with stereo mini plugs)
      • Using the Music application (Xperia only)
      • Using SongPal
      • Making a wireless connection (BLUETOOTH connection)
      • Connecting via an audio cable (with stereo mini plugs)
      • Using SongPal
    • Making a wireless connection (BLUETOOTH connection)
    • Connecting via an audio cable (with stereo mini plugs)
    • Connecting via a USB cable
    • Making a wireless connection (BLUETOOTH connection)
    • Connecting via an audio cable (with stereo mini plugs)
      • Connecting via a USB cable
      • Making a wireless connection (BLUETOOTH connection)
      • Making a wireless connection (BLUETOOTH connection)
      • Using SongPal (Google Cast)
      • Selecting the Wi-Fi network connection method
      • DLNA (Digital Living Network Alliance)
      • Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the wireless router
      • Connecting to a Wi-Fi network using a PC connected wirelessly
      • Disabling the Wi-Fi network function and BLUETOOTH network function
      • Using this speaker as a rear speaker (Wireless Surround)
      • Connecting two speakers (Wireless Stereo)
      • How to make a wireless connection with BLUETOOTH devices
      • Pairing and connecting with a BLUETOOTH device
      • Pairing and connecting with a PC (Windows 10)
      • Pairing and connecting with a PC (Windows 8.1)
      • Pairing and connecting with a PC (Windows 7)
      • Connecting with an NFC-compatible device by one touch (NFC)
      • Disconnecting the NFC-compatible device by one touch (NFC)
      • Switching devices by one touch (NFC)
      • Connecting with a paired BLUETOOTH device
      • Connecting with a paired PC (Windows 10)
      • Connecting with a paired PC (Windows 8.1)
      • Connecting with a paired PC (Windows 7)
      • Connecting two speakers (Speaker Add function)
      • Switching between double mode and stereo mode (Speaker Add function)
      • Terminating the BLUETOOTH connection (After use)
      • Connecting a Walkman compatible with High-Resolution Audio formats
      • Connecting an Xperia compatible with High-Resolution Audio formats
      • Connecting to a portable audio device, etc.
      • Setting your PC as a DLNA server and controller (Windows 10)
      • Setting your PC as a DLNA server and controller (Windows 8.1)
      • Setting your PC as a DLNA server and controller (Windows 7)
      • Connecting a PC/Installing the driver
      • Listening to music on a PC via a network (“Sony | Music Center for PC”)
      • Listening to music on a PC via a network (Windows Media Player)
      • Listening to music on a PC via a network (“Sony | Music Center for PC” with SongPal operation)
      • Listening to music on a PC via a network (Windows Media Player with SongPal operation)
      • Listening to music with the Music application (Xperia)
      • Listening with multiple speakers (SongPal Link)
      • Listening to an Internet music service (Spotify)
      • Selecting the BLUETOOTH audio streaming playback quality (Codec)
      • Listening to music on a device via a BLUETOOTH connection
      • Terminating the BLUETOOTH connection (After use)
      • Listening to music on a Walkman compatible with High-Resolution Audio formats
      • Listening to music on a Xperia compatible with High-Resolution Audio formats
      • Listening to music on a PC
      • Listening to music on a portable audio device, etc.
    • Receiving a call
    • Making a call
    • Terminating the BLUETOOTH connection (After use)
    • Button functions for a phone call
    • About High-Resolution Audio format files
    • Installing “Sony | Music Center for PC” or “Hi-Res Audio Player” to a PC
    • Listening to High-Resolution Audio format files via a network
    • Specifications
    • About the indicators
      • Compatible iPhone/iPod touch models
      • Compatible Walkman models
      • Compatible operating systems (Windows)
      • Compatible operating systems (Mac)
      • Compatible DLNA devices
      • Compatible BLUETOOTH devices
      • Compatible USB devices
      • Updating the pre-installed software
      • Update method 1: Automatic update via the Internet
      • Update method 2: Manual update via the Internet
      • Searching the latest software via a network connection
      • Checking the Wi-Fi signal strength (reception sensitivity)
      • Standby mode differences
      • Precautions
      • What is BLUETOOTH wireless technology?
      • What is LDAC?
    • About the voice guidance
    • Trademarks
    • Important information on software
    • Notes on software
      • Customer support websites
    • What can I do to solve a problem?
      • Unable to turn on the speaker or charge the built-in battery
      • Any button on the speaker cannot be operated
      • The speaker has entered the standby mode or BLUETOOTH/Network standby mode unexpectedly
      • The power indicator flashes in red
      • The CHARGE indicator flashes
      • No sound/Sound from only one speaker/Low sound level
      • Distorted sound/humming or noise from the speaker
      • The volume is getting smaller while using
      • The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)
      • Unable to connect to a network via a Wi-Fi connection
      • Unable to connect to a network via a Wi-Fi connection (even though a correct SSID is selected)
      • The speaker cannot connect to a network using the UPDATE/WPS button
      • The speaker does not appear in the device list of the PC's music playback application
      • The speaker does not appear in the device select screen of SongPal
      • The speaker cannot connect to music services
      • The controller cannot find the speaker (The controller cannot browse the contents of the speaker)
      • Music started automatically (home network)
      • The sound is interrupted
      • Playback does not start
      • Smartphone, iPhone, etc. cannot be paired
      • Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)
      • There is no sound (BLUETOOTH)
      • Distorted sound/humming or noise from the speaker
      • An unsupported USB device is connected
      • There is no sound (USB)
      • There is noise, skipping, or distorted sound
      • Playback does not start
      • Playback does not start from the first track
      • Updating the pre-installed software
      • Update method 1: Automatic update via the Internet
      • Update method 2: Manual update via the Internet
      • Searching the latest software via a network connection
      • Using the RESET button
      • Initializing the speaker
      • Disposing of or giving away this speaker
4-589-712-11(6)
Copyright 2016 Sony Corporation
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