Pairing (device registration) fails

  • Make sure that your speaker is connected to your network.

  • Bring the BLUETOOTH device to your speaker closer than 1 m (3 ft).

  • You may have initialized your speaker. Initializing the speaker may cause the speaker to fail to establish a BLUETOOTH connection with a BLUETOOTH device. In such a case, delete the device information of the speaker from the BLUETOOTH device and perform the pairing procedure once again.

  • Update the software on the connected BLUETOOTH device.

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