Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC)

  • The (BLUETOOTH) button/PAIRING button and the NFC function are disabled before the Google Assistant setup is complete.

  • The screen of the NFC-compatible device may be locked. Unlock the screen before you touch the device to your speaker. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

  • Keep the NFC-compatible device close to the speaker until the device vibrates. If the device does not react, move the device slowly over the N-marked symbol of the speaker.

  • Make sure that the NFC function is active on the NFC-compatible device. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

  • If the NFC-compatible device is in a case, remove the case.

  • NFC receiving sensitivity varies depending on the NFC-compatible device. If you keep failing to connect/disconnect your speaker with the NFC-compatible device by One-touch (NFC), perform the on-screen connection/disconnection operations on the NFC-compatible device. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

  • Make sure that your speaker is turned on.

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