About water-proof, dust-proof, and shock-proof performance of the camera

This camera has enhanced water-proof, dust-proof and shock-proof protection. Damage caused from misuse, abuse or failure to properly maintain the camera is not covered by the limited warranty.

  • This camera is water-proof/dust-proof equivalent to IEC60529 IP68. The camera is operable up to a water depth of 10 m (33 ft.) for 60 minutes.
    • Do not subject the camera to pressurized water, such as from a tap.
    • Do not use in hot springs.
    • Use the camera in the recommended operating water temperature range of 0°C to +40°C (32°F to 104°F).
  • As for shock-proof performance, this product has passed our in-company testing, which conforms to MIL-STD 810G C1 Method 516.7-Shock (U.S. Department of Defense test method standard for shock), by dropping this product from a height of 2.0 m (6.5 ft.) above a 5 cm (2 inches) thick plywood board*.

    * Testing was performed with the monitor of the camera in the closed position. In other situations, such as when the monitor of the camera is in the open position, no guarantee is made regarding damage to, malfunction of, or the water-proof/dust-proof performance of this camera.

    • As for shock-proof performance, there is no guarantee that the camera will not become scratched or dented.
    • Sometimes water-proof performance is lost if the camera is subjected to a strong shock such as from being dropped. We recommend the camera be inspected at an authorized repair shop for a fee.
  • Accessories supplied do not meet water-proof, dust-proof, and shock-proof specifications.

Notes before using the camera under/near water

  • About the battery cover and memory card/connector cover
    • Make sure that no foreign matter such as sand, hair, or dirt gets inside the battery cover or memory card/connector cover. Even a small amount of foreign matter may lead to water entering the camera.
    • Always confirm that the battery cover or memory card/connector cover has been securely locked. The water-proof/dust-proof performance is not ensured when the battery cover or memory card/connector cover is open.
    • When you open or close the battery cover or memory card/connector cover, ensure that the camera is completely dry.
    • Do not open/close the battery cover or memory card/connector cover with wet or sandy hands or under/near water. There is a risk this will lead to sand or water getting inside. Before opening the cover, perform the procedure described in “Cleaning after using the camera under/near water.”
  • About the sealing gaskets and surfaces in contact with the sealing gaskets

    1 Sealing gasket

    2 Surface contacting the sealing gasket

    • Confirm that the sealing gasket and its mating surfaces have not become scratched. Even a small scratch may lead to water entering the camera. If the sealing gasket or its mating surfaces become scratched, take the camera to an authorized repair shop to have the sealing gasket replaced for a fee.
    • If dirt or sand gets on the sealing gasket or its mating surfaces, wipe the area clean with a soft cloth that will not leave behind any fibers.
    • Prevent the sealing gasket from becoming scratched by touching it while charging a battery or using a cable.

Notes on using the camera under/near water

  • The water-proof/dust-proof performance is not ensured when the battery cover or memory card/connector cover is open.
  • Do not open and close the battery cover or memory card/connector cover while under/near water.
  • Do not subject the camera to shock such as from jumping into water.
  • This camera sinks in water. When using, place your hand through a strap, etc. to prevent the camera from sinking.
  • The surface of the monitor may dent at depths of around 10 m (33 ft.) due to water pressure. This is not a malfunction.
  • Also refer to “Shooting images underwater” for the appropriate settings for shooting underwater.

Cleaning after using the camera under/near water

  • Do not open the battery cover or memory card/connector cover before cleaning is finished. Sand or water may get inside places where it cannot be seen. If not rinsed, water-proof performance will be degraded.
  • Always clean the camera with water within 60 minutes of use, as follows:
    • Allow the camera to sit in pure water poured into a cleaning bowl for about 5 minutes. Then, gently shake the camera, press each button inside the water, to clean away any salt, sand or other matter lodged around the buttons. Bubbles may appear when the camera is placed under water. This is not a malfunction.

    • After rinsing, wipe off any water droplets with a soft cloth. Place the camera on a dry cloth with the lens side down, and let it sit until the water drains out. Then, allow it to dry completely in a shaded location with good ventilation.
    • Wipe water drops or dust off the battery cover and memory card/connector cover with a soft, dry cloth.
    • Do not blow dry with a hair dryer as there is a risk of deformation and/or degraded water-proof performance.
  • If audio cannot be recorded or is recorded at a low volume after cleaning, there may still be water inside the internal microphone. Let water drain from the camera completely before use.
  • The camera body may become discolored if it comes in contact with sunscreen or suntan oil. In addition, the sealing gasket may deteriorate if it comes in contact with sunscreen or suntan oil. If the camera does come in contact with sunscreen or suntan oil, quickly wipe it clean.
  • Do not allow the camera to sit with salt water inside or on the surface. This may lead to corrosion or discoloration, and degradation of water-proof performance.
  • To maintain the water-proof performance, we recommend that once a year you take the camera to your dealer, or to an authorized repair shop, to have the sealing gasket of the battery cover or memory card/connector cover replaced for a fee.