Recording does not start.

  • Make sure the turntable and your computer are connected with the USB cable.

  • Make sure that the turntable is turned on.

  • Make sure that Hi-Res Audio Recorder is successfully installed. (On Windows)

    • Click [Programs and Features] in [Control Panel] or click [Apps & features] in [Settings], and then make sure that “Hi-ResAudioRecorder” is displayed.

    • Connect the turntable to the computer and turn on the turntable, and then click [Control Panel] - [Hardware and Sound] - [Device Manager] or right-click [Start] and click [Device Manager], and then make sure that “PS-HX500” is displayed under [Sound, video and game controllers] on the window.

  • Make sure that Hi-Res Audio Recorder is successfully installed. (On Mac)

    • Start the Finder and make sure that “Hi-Res Audio Recorder” is displayed in [Applications].

  • If Hi-Res Audio Recorder is not successfully installed, uninstall the application and install it all over again. For detailed installation instructions, see “Installing Hi-Res Audio Recorder .”

Note

  • Click [OK] if the following message appears after starting Hi-Res Audio Recorder. (On Mac)

    Clicking [Don’t Allow] makes recording impossible.

    If this happens, click [System Preferences] on the Apple menu - [Security & Privacy] - [Privacy] - [Microphone]. Select “Hi-Res Audio Recorder” in the app list on the right to allow access to the microphone.

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