The BLUETOOTH connection is kept alive, but no sound comes out of the speaker or sound interruption occurs

  • Make sure that the speaker is turned on. When the speaker is on, the Power indicator (green) is lit up.

  • Make sure that the speaker has a BLUETOOTH connection with the BLUETOOTH device.

  • Pair the speaker with the BLUETOOTH device again.

  • The volume of the speaker or BLUETOOTH device may be low. Adjust the volume to a moderate level.

  • If a cord is connected to the AUDIO IN jack of the speaker or to the BLUETOOTH device, unplug it.

  • Turn off the BLUETOOTH device, and then turn it back on.

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