Unable to establish a connection with the One-touch (NFC) function

  • The screen of the NFC-compatible device may be locked. Unlock the screen before you touch the device to your wireless speaker. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

  • Keep the NFC-compatible device touched on the N-Mark on the speaker and wait until it vibrates. If it does not, move the device slowly around.

  • Make sure that the NFC function is active on the NFC-compatible device. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

  • If the NFC-compatible device is in a case, remove the case.

  • NFC receiving sensitivity varies depending on the NFC-compatible device. If you keep failing to connect/disconnect your wireless speaker with the NFC-compatible device by One-touch (NFC), perform the on-screen connection/disconnection operations on the NFC-compatible device. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device.

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