Static, noise, or sound interruptions

  • Make sure that the volume of the connected device is not too loud.

  • If the connected device has an equalizer function, set it to off.

  • Keep the speaker away from microwave ovens.

  • Try setting the speaker somewhere by changing the distance between the speaker and the indoor Wi-Fi environment, etc.

  • Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the BLUETOOTH device.

  • A device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH connection, since noise may occur in broadcasts. These devices cannot be used with the speaker via a BLUETOOTH connection.

  • Place the speaker farther away from TVs, radios or tuners, etc. If you use the speaker near these devices, noise may interrupt the sounds coming from TVs, radios, or similar devices.

  • This may be caused by signal interference. Try moving the speaker to a different location. If the noise disappears depending on the location, the speaker has not malfunctioned.

  • Turn off the connected device, and then turn it back on.

  • Mirroring music for playback is likely to cause sound interruptions. It is recommended that you cast music with the app provided by your streaming service or use a BLUETOOTH connection for playing music.