Unable to turn on the headset.
- Make sure the battery is fully charged.
- You cannot turn on the headset when the headset is placed and being charged in the charging case. Remove the headset from the charging case to turn it on.
- Charge the charging case.
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Set the headset into the charging case.
You may be able to resolve some issues by setting the headset into the charging case. - Reset the headset.
- Initialize the headset, and pair the headset and the device again.