About the indicator

You can check various statuses of the headset/charging case by the indicators.

: Turns on in blue / : Turns on in orange / -: Turns off

Power status

  • The indicators on the headset
    • When the headset unit is removed from the charging case and turned on
      - (flashes twice in blue)
    • When the headset is turned off with the “Sony | Headphones Connect” app / When the headset is automatically turned off after 15 minutes of Bluetooth disconnection / When the battery of the headset becomes empty and the headset turned off
      - - - (lights up in blue for about 2 seconds)

Indication of the remaining battery charge

  • The indicators on the headset
    • When the remaining battery charge of the headset is 20% or lower
      - - - (repeatedly flashes slowly in orange for about 15 seconds and turns off (the headset needs to be charged))
  • The indicator on the charging case
    • When the remaining battery charge of the charging case is 30% or lower and the headset is set to or removed from the charging case
      - - - (after the headset is set in or removed from the charging case, repeatedly flashes slowly in orange for about 15 seconds and turns off (the charging case needs to be charged))

Charging status

  • The indicators on the headset
    • While charging the headset
      (lights up in orange)
    • When the battery is fully charged when charging starts on the headset
      - - - (lights up in orange for about 1 minute, and then turns off)
    • When the battery becomes fully charged and charging is complete
      - - - - - - (turns off)
    • Abnormal temperature of the battery of the headset
      - - - - (repeatedly flashes twice in orange)
    • When an error occurs while the headset is charging and the headset is not charged
      - - - - (repeatedly flashes slowly in orange with an interval of about 0.5 seconds)
  • The indicator on the charging case
    • While charging the charging case
      (lights up in orange)
    • When the battery is fully charged when charging starts on the charging case
      - - - (lights up in orange for about 1 minute, and then turns off)
    • When the battery becomes fully charged and charging is complete
      - - - - - - (turns off)
    • Abnormal temperature of the battery of the charging case
      - - - - (repeatedly flashes twice in orange)
    • When an error occurs while the charging case is charging and the charging case is not charged
      - - - - (repeatedly flashes slowly in orange with an interval of about 0.5 seconds)

Bluetooth connection status

  • The indicators on the headset
    • Pairing mode
      - - - - (repeatedly flashes twice in blue)
    • Not connected
      - - - - - - - - (repeatedly flashes in blue at about 1-second intervals)
    • Connection process completed
      (repeatedly flashes quickly in blue for about 5 seconds)
    • Connected
      - - - - - - - - - - - - (repeatedly flashes in blue at about 5-second intervals)
    • Incoming call
      (repeatedly flashes quickly in blue)

The unconnected and connected status indications automatically turn off after a period of time has passed. They start flashing again for a period of time when some operation is performed. When the remaining battery charge becomes low, the indicator starts flashing in orange.

Other

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