Making a video call on your computer

When you make a video call on your computer, you can talk wirelessly from your headset.

  1. Connect the headset to your computer via Bluetooth connection.
  2. Launch the video calling application on your computer.
  3. Check the settings (*) of the video calling application.
    • When you make a video call on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections, a video call may not be available.
    • On the speaker settings, select calling connections [Headset (WF-C500 Hands-Free)] (**). ([Headphones (WF-C500 Stereo)] (**) is for music playback connections.)
    • Depending on the video calling application you are using, calling connections [Headset (WF-C500 Hands-Free)] (**) or music playback connections [Headphones (WF-C500 Stereo)] (**) may not be selectable on the speaker or microphone settings, and only [WF-C500] may be displayed. If this is the case, select [WF-C500].
    • As for frequently asked questions and answers, refer to the customer support website.

    *Depending on the video calling application you are using, this function may not be available.

    **Names may vary according to the computer or the video calling application you are using.

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