Low sound level
- Turn up the volume of the connected device.
- When the volume adjustment function is assigned to the touch sensor with the “Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback.
- Even when the volume adjustment function has been assigned to the touch sensor with the “Sony | Headphones Connect” app, you cannot adjust the volume on the headset during a call. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Music Center” smartphone app and adjust the volume on the “Sony | Music Center” app.
- Connect the Bluetooth device to the headset once again.
