Replacing the earbuds
For the proper sound quality and noise canceling function to be effective, select the earbuds that fit your ears the best.
If the size of the earbuds does not match the size of the ear holes, or the earbuds are not properly worn, the noise canceling function and sound quality may be significantly affected.
When you feel the noise canceling function and low frequency sound are insufficient, change the earbuds to ones that feel more sealed.
When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes.
The size of the left and right earbuds may be different.
Hybrid silicone rubber earbuds
The size of the earbuds can be determined based on the number of dotted lines inside the bottom of the earbuds.
SS size: 1 line
S size: 2 lines
M size: 3 lines
L size: 4 lines
LL size: 5 lines
- Remove the earbud.
- Do not pinch the end of the earbud when removing it.
- Attach the earbud.
- Firmly insert the earbud all the way. Do not attach the earbud in a loose or skewed manner.