Contact information

Latest support information

Find out the latest support information including the frequently asked questions on the aibo Owner Support website at:

aibo Owner Support

When you do not find the troubleshooting information concerning your issue on the above website, contact the aibo Owner Support by e-mail or telephone.

  • E-mail contact

    Select [aibo Owner Support] on the above website and then the e-mail contact.

  • Telephone contact

    • Toll free:


    • From mobile phones, PHS phones, and some IP phones: