The Walkman does not work properly.

If one of the following situations occurs, restart the Walkman.

  • The Walkman does not respond to operations.
  • The Walkman screen freezes.

Adequately charge the Walkman. Then, hold down the (power) button for 8 seconds until the Walkman restarts.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.