Help Guide
Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset
INZONE H9/INZONE H7
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Unable to turn on the headset.
Make sure the battery is fully charged.
Reset the headset.
Initialize the headset. All of the pairing information is deleted. Pair the headset and the
Bluetooth
device again.
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Getting started
What you can do with the gaming headset
Supplied accessories
Checking the package contents
Parts and controls
Location and function of parts
About the indicator
Wearing the headset
Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Using by connecting to a game console
Connecting the headset to a computer or
PlayStation®5
What you can do while connected to a game console
What you can do with
PlayStation®5
Using by connecting to a Bluetooth device
How to make a wireless connection to
Bluetooth
devices
Android smartphone
Pairing and connecting with an
Android
smartphone
Connecting to a paired
Android
smartphone
iPhone (iOS devices)
Pairing and connecting with an
iPhone
Connecting to a paired
iPhone
Other Bluetooth devices
Pairing and connecting with a
Bluetooth
device
Connecting to a paired
Bluetooth
device
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting
Bluetooth
connection (after use)
Listening to music
Listening to music from a device via
Bluetooth
connection
Controlling the audio device (
Bluetooth
connection)
Disconnecting
Bluetooth
connection (after use)
Sound quality mode
About the sound quality mode
Supported codecs
Customizing the headset
Using “INZONE Hub”
What you can do with “
INZONE Hub
”
Installing “
INZONE Hub
”
How to keep the software up-to-date (for comfortable use of the headset)
Using the Ambient Sound Control function (INZONE H9 only)
Noise canceling function (INZONE H9 only)
What is noise canceling? (
INZONE H9
only)
Using the noise canceling function (
INZONE H9
only)
Listening to ambient sound (INZONE H9 only)
Listening to ambient sound while playing games (Ambient Sound Mode) (
INZONE H9
only)
Important information
Precautions
To prevent burning or malfunction due to getting wet
Licenses
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
Unable to turn on the headset.
Charging cannot be done.
Charging time is too long.
The available operating time is short (the duration of the battery is short).
Sound
No sound, low sound level
Sound skips frequently.
Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the caller’s side.
Low sound quality of the device connected via
Bluetooth
connection.
The effect of noise canceling is not sufficient. (
INZONE H9
only)
The way the audio sounds changes when the noise canceling function is on. (
INZONE H9
only)
Connection
Pairing cannot be done.
Unable to make a
Bluetooth
connection.
The headset does not operate properly.
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings
Specifications
Specifications