Resetting the headset
If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset.
- Connect the headset to an AC outlet.
Use the supplied USB Type-C cable and a commercially available USB AC adaptor.
The charging indicator (orange) lights up.
A: USB AC adaptor
Press and hold the (power) button and (Bluetooth) button for about 8 seconds or more.
The headset will be reset.
The pairing information and other settings are retained.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.