SONYHelp Guide

Wireless Noise Canceling Gaming Headset/Wireless Gaming HeadsetINZONE H9/INZONE H7

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Model: YY2959/YY2960

Let’s start to use

  • Connecting the USB transceiver properly

    Set the slide switch of the USB transceiver correctly according to the connected device, and then insert the USB transceiver into the USB port.
    When connected to a computer: Set the slide switch to “PC”
    When connected to a PS5™: Set the slide switch to “PS5”

  • Turning on the headset

    Press and hold the (power) button for about 2 seconds or more until the indicator (white) lights up. The headset is turned on.



  • Operating the headset

    Enjoy games and voice chat by operating the headset.

    Turning the VOL (volume) –/+ dial: To adjust the volume

    Raising the boom microphone: To turn off the microphone

    Lowering the boom microphone: To turn on the microphone

To use all functions and improved performances

Update the headset software and computer software “INZONE Hub” to the latest version.

For details on “INZONE Hub”, refer to the following URL.

https://www.sony.net/inzonehub-support

To prevent burning or malfunction due to getting wet

The headset is not waterproof.

If the headset is charged while it is wet with rain or sweat, etc., this can result in burnout or malfunction.

Related information

Charging the headset


WH-G900N/WH-G700

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    • What you can do with the gaming headset
      • Checking the package contents
      • Location and function of parts
      • About the indicator
    • Wearing the headset
      • Charging the headset
      • Available operating time
      • Checking the remaining battery charge
      • Turning on the headset
      • Turning off the headset
    • Connecting the headset to a computer or PlayStation®5
    • What you can do while connected to a game console
    • What you can do with PlayStation®5
    • How to make a wireless connection to Bluetooth devices
      • Pairing and connecting with an Android smartphone
      • Connecting to a paired Android smartphone
      • Pairing and connecting with an iPhone
      • Connecting to a paired iPhone
      • Pairing and connecting with a Bluetooth device
      • Connecting to a paired Bluetooth device
      • Receiving a call
      • Making a call
      • Functions for a phone call
      • Disconnecting Bluetooth connection (after use)
      • Listening to music from a device via Bluetooth connection
      • Controlling the audio device (Bluetooth connection)
      • Disconnecting Bluetooth connection (after use)
      • About the sound quality mode
    • Supported codecs
      • What you can do with “INZONE Hub”
      • Installing “INZONE Hub”
      • How to keep the software up-to-date (for comfortable use of the headset)
      • What is noise canceling? (INZONE H9 only)
      • Using the noise canceling function (INZONE H9 only)
      • Listening to ambient sound while playing games (Ambient Sound Mode) (INZONE H9 only)
    • Precautions
    • To prevent burning or malfunction due to getting wet
    • Licenses
    • Trademarks
    • Customer support websites
    • What can I do to solve a problem?
      • Unable to turn on the headset.
      • Charging cannot be done.
      • Charging time is too long.
      • The available operating time is short (the duration of the battery is short).
      • No sound, low sound level
      • Sound skips frequently.
      • Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the caller’s side.
      • Low sound quality of the device connected via Bluetooth connection.
      • The effect of noise canceling is not sufficient. (INZONE H9 only)
      • The way the audio sounds changes when the noise canceling function is on. (INZONE H9 only)
      • Pairing cannot be done.
      • Unable to make a Bluetooth connection.
      • The headset does not operate properly.
      • Resetting the headset
      • Initializing the headset to restore factory settings
    • Specifications

5-038-202-11(2)
Copyright 2022 Sony Corporation
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