Using Amazon Alexa

By using Amazon Alexa feature that comes with the smartphone, you can speak to the headset to operate the smartphone or perform the search.

Compatible smartphones
  • Smartphones installed with Android 5.1 or later, or iOS 10.0 or later.
  • Installation of the latest Amazon Alexa app is required.
  1. Open the Amazon Alexa app.
  2. Open the "Sony | Headphones Connect" app, and set the button on the left unit as the Amazon Alexa button.

    For details of the "Sony | Headphones Connect" app, refer to the following URL.

    https://rd1.sony.net/help/mdr/hpc/h_zz/

  3. Press the button on the left unit to use the Amazon Alexa.
    • Press to input a voice command.
    • Press once to cancel the voice command.
    • If there is no voice, it will be canceled.

For details of Amazon Alexa, refer to the following website:

https://www.amazon.com/b?node=16067214011

Hint

  • Check or update the software version of the headset with the "Sony | Headphones Connect" app.
  • When Amazon Alexa is not available for reasons such as not being connected to the network, a voice guidance “Either your mobile device isn't connected; or you need to open the Alexa App and try again” is heard.

Note

  • If the button on the left unit is set as the Amazon Alexa button in step 2, the noise canceling function cannot be switched and the headset cannot be turned off by using the button. Set the headset into the charging case to turn it off.
  • If the button on the left unit is set as the Amazon Alexa button in step 2, the Google Assistant function cannot be switched and the headset cannot be turned off by using the button. Set the headset into the charging case to turn it off.
  • Alexa is not available in all languages and countries/regions.
    See www.amazon.com/alexa-availability for details.
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