Setting SIMs

Before using multiple SIMs, you need to enable them and select which SIM to use for calls, SMS, and data traffic.

  • XQ-FE54: Only one SIM card can be inserted. You can use the device as a dual SIM device by inserting a SIM card and configuring an eSIM.

  • XQ-FE72: You can use the device as a dual SIM device by inserting two SIM cards. (eSIMs are not supported.)

You can check your model name by performing the following procedure.

[Settings] > [About phone]

The model name is displayed under the following title.

[Model]

  1. Find and tap as follows.
    [Settings] > [Network & internet] > [SIMs]
  2. Tap the setting you want to change.
    • You can enable or disable a SIM by tapping the switch next to the name of the desired SIM.
    • You can turn mobile data settings on or off.
      • Mobile data: Tap the switch to set whether to use the SIM for data traffic.
      • Automatic data switching: Tap the switch to set whether to automatically switch to the other SIM when one SIM is out of its service area.
    • You can set the primary SIM.

      • Calls: Select the SIM you want to use for calls. If you select the following, you can select a SIM each time you place a call.

        [Ask every time]

      • Texts: Select the SIM you want to use for text messages. If you select the following, you can select a SIM each time you send a text message.

        [Ask every time]

      • Mobile data: Select the SIM you want to use for data traffic.

  3. Select a SIM, and then check or change the settings.

Hint

  • You can edit the SIM name and color. Tap the icon.

    (Edit)

To switch the data SIM automatically (Auto data SIM switching)

You can set to switch to the other SIM automatically when one SIM is out of its service area or the data transmission speed of the SIM has become slow.

  1. Find and tap as follows.

    [Settings] > [Network & internet] > [Auto data SIM switching]

  2. Tap the switch for the mode you want to use to enable it.

    • [Switch data SIM when out of service area]: You can set to switch to the other SIM automatically when one SIM is out of its service area.

    • [Switch data SIM when transmission speed becomes slow]: You can set to switch to the other SIM automatically when data transmission speed has become slow. You can also set the download or upload speed threshold for switching the data SIM.

To forward calls to the other SIM if one SIM becomes unreachable (Smart Forwarding)

You can forward calls to the other SIM if one SIM becomes unreachable.

  1. Launch the Phone app.

  2. Tap as follows.

    (More)

    > [Settings] > [Calling accounts]

    > [Smart Forwarding]

  3. Tap the switch to enable the function.

  4. Follow the on-screen instructions to complete the procedure.

Note

  • This function may not be available depending on the combination of network operators that provided the SIMs.

  • This function is not available when the following function is enabled in the Phone app.

    [Always forward]

Hint

  • If you set one SIM for calling and the other SIM for data communications, you may not be able to access the internet while talking on the phone. To perform data communications even during calls, turn on the following switch of the SIM for calling.
    [Automatic data switching]
  • If this function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually.
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