Setting SIMs

If you use two SIMs, you can do the following:

  • Receive incoming communications via both SIMs.
  • Select the number from which to send outgoing communications, or have the option to select a SIM each time you place a call.
  • Forward calls to the other SIM when one SIM is unreachable (Smart Forwarding). You must enable the [Smart Forwarding] function manually.

Before using multiple SIMs, you need to enable them and select which SIM will handle data traffic.

Hint

  • Your device works even when only one SIM is set.

Enabling or disabling the use of two SIMs

  1. Find and tap [Settings] > [Network & internet] > [SIMs].
  2. Select a SIM.
  3. Tap the [Use SIM] switch to enable or disable the SIM.
  4. Tap (Back button) to set the other SIM.

Renaming a SIM

  1. Find and tap [Settings] > [Network & internet] > [SIMs].
  2. Select a SIM.
  3. Tap (Edit icon), and then enter a new name.
  4. Tap [Save].

Selecting which SIM handles data traffic

  1. Find and tap [Settings] > [Network & internet] > [SIMs].
  2. Select a SIM.
  3. Tap [Data preference].
  4. Select the SIM you want to use for data traffic.

Setting the default SIM for placing a call

  1. Find and tap [Settings] > [Network & internet] > [SIMs].
  2. Select a SIM.
  3. Tap [Calls preference].
  4. Select the SIM you want to use for placing a call.

Enabling the [Smart Forwarding] function

  1. Launch the Phone app.
  2. Tap (More icon) > [Settings] > [Calling accounts] > [Smart Forwarding].
  3. Tap the switch to enable the function.
  4. Follow the on-screen instructions to complete the procedure.


Note

  • The [Smart Forwarding] function may not be available depending on the combination of network operators that provided the SIMs.
  • The [Smart Forwarding] function is not available when the [Always forward] function is enabled in the Phone app.

Hint

  • If you set one SIM for calling and the other SIM for data communications, you may not be able to access the internet while talking on the phone. In this case, turn on the [Data during calls] switch of the SIM for calling. You will now be able to perform data communications even during calls.
  • If the [Smart Forwarding] function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually.
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