Charging time is too long.

  • When charging with a computer, check that the headset and the computer are directly connected, and not via a USB hub.
  • Check that you are using the supplied USB Type-C cable.
  • It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range.
  • Restart the computer or PS5™ and try the USB connection procedure again in cases other than those stated above.
  • If the problem is not improved even after restarting the computer or PS5 and trying the USB connection procedure again, connect the headset to an AC outlet to charge it.