SONY

Wireless Gaming HeadsetINZONE H5 Help Guide

Table of Contents
Table of Contents
  • Top
    • What you can do with the gaming headset
    • About the voice guidance
      • Included items
      • Location and function of parts
      • About the indicator
    • Wearing the headset
      • Charging the headset
      • Available operating time
      • Checking the remaining battery charge
      • Turning on the headset
      • Turning off the headset
    • Connecting the headset to a computer or PlayStation®5
    • What you can do while connected to a game console
    • What you can do with PlayStation®5
    • Using the supplied headphone cable
      • What you can do with “INZONE Hub”
      • Installing “INZONE Hub”
      • How to keep the software up-to-date (for comfortable use of the headset)
    • Precautions
    • To prevent burning or malfunction due to getting wet
    • Licenses
    • Trademarks
    • Customer support websites
    • What can I do to solve a problem?
      • Unable to turn on the headset.
      • Charging cannot be done.
      • Charging time is too long.
      • The available operating time is short (the duration of the battery is short).
      • No sound, low sound level
      • Sound skips frequently, noise can be heard, distorted sound, and echoes can be heard by the other party
      • Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls.
      • Pairing cannot be done.
      • Unable to connect to a game console (PC or PlayStation®5)
      • The headset cannot be operated.
      • Resetting the headset
      • Initializing the headset to restore factory settings
    • Specifications
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Model: YY2976

Let’s start to use

  • Connecting the USB transceiver properly

    Set the slide switch of the USB transceiver correctly according to the connected device, and then insert the USB transceiver into the USB port.
    When connected to a computer: Set the slide switch to “PC”
    When connected to a PS5™: Set the slide switch to “PS5”

  • Turning on the headset

    Press and hold the (power) button for about 2 seconds or more until the indicator (white) flashes twice. The headset is turned on.



  • Operating the headset

    Enjoy games and voice chat by operating the headset.

    Turning the VOL (volume) –/+ dial: To adjust the volume

    Raising the boom microphone: To turn off the microphone

    Lowering the boom microphone: To turn on the microphone

To use all functions and improved performances

Update the headset software and computer software “INZONE Hub” to the latest version.

For details on “INZONE Hub”, refer to the following URL.

https://www.sony.net/inzonehub-support

To prevent burning or malfunction due to getting wet

The headset is not waterproof.

If the headset is charged while it is wet with rain or sweat, etc., this can result in burnout or malfunction.

Related information

Charging the headset


WH-G500

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