Pairing and connecting with a computer (Windows 10)

The operating procedure to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.

Before starting the operating procedure, check the following.

  • Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • The computer is placed within 1 m (3.2 ft) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions for the computer is in hand.
  • Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. In the following cases, refer to the operating instructions supplied with your computer.
    • You do not know how to turn on the Bluetooth adaptor.
    • You want to know if your computer has a built-in Bluetooth adaptor.
  • If your OS version is Windows 10 version 1803 or later, the Swift Pair function can be used to make pairing easier. To use the Swift Pair function, click the following button, items, and switch in order to turn on the Swift Pair function.

    [Start] button - [Settings] - [Devices] - [Bluetooth & other devices] - [Show notifications to connect using Swift Pair]

  1. Check the status of the headset.

    If you are pairing the headset with a device for the first time after purchase, or after initializing the headset and clearing all pairing information, proceed to step 2.

    When you want to pair an additional device, if the headset already has pairing information for other devices, proceed to step 3.

  2. Remove both headset units from the charging case.

    The headset turns on automatically.

    The headset enters pairing mode automatically.

    When you are wearing both headset units, you will hear a notification sound from both headset units at the same time. You will hear the voice guidance say, “Pairing”. When you are wearing only one headset unit, you will hear the notification sound and voice guidance from the headset unit you are wearing.

    Proceed to step 4.

  3. Set the headset units into the charging case. With the charging case lid open, press and hold the pairing button on the back of the charging case for about 5 seconds or more.

    Hint

    • Leave the charging case lid open. The headset does not enter pairing mode with the charging case lid closed.

    The indicator on the charging case repeatedly flashes in blue twice in a row and the headset goes into pairing mode.

    You can remove the headset from the charging case after entering pairing mode.

    When you are wearing both headset units, you will hear a notification sound from both headset units at the same time. You will hear the voice guidance say, “Pairing”. When you are wearing only one headset unit, you will hear the notification sound and voice guidance from the headset unit you are wearing.

  4. Wake the computer up if the computer is in standby (sleep) or hibernation mode.

    To use the Swift Pair function, proceed to step 5.

    To connect without using the Swift Pair function, proceed to step 6.

  5. Select [Connect] from the pop-up menu displayed on your computer screen.

    The headset and computer are paired and connected with each other.

    When you are wearing both headset units, you will hear a notification sound indicating that the connection is established from both headset units at the same time. When you are wearing only one headset unit, you will hear the notification sound from the headset unit you are wearing.

  6. On your computer screen, click the following button and items.
    [Start] button - [Settings] - [Devices]

  7. Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function. Click [Add Bluetooth or other device].

  8. Click [Bluetooth].

  9. Click [WF-C710N].

    If Passkey (*) input is required, input “0000”.

    The headset and computer are paired and connected with each other.

    When the headset is placed in the charging case, the indicator on the charging case flashes in blue 10 times.

    When you are wearing both headset units, you will hear a notification sound indicating that the connection is established from both headset units at the same time. When you are wearing only one headset unit, you will hear the notification sound from the headset unit you are wearing.

    If they are not connected, see “Connecting to a paired computer (Windows 10)”.

    If [WF-C710N] does not appear on your computer screen, try again from step 6.

    (*) A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.

Hint

Note

  • If pairing is not established within 5 minutes, pairing mode is canceled. In this case, start the operating procedure again from step 2 or step 3.
  • Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:
    • If pairing information is deleted, such as after a repair
    • When a 9th device is paired
      The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device.
    • When the pairing information for the headset has been deleted from the connected Bluetooth device
    • When the headset is initialized
      All of the pairing information will be deleted. In this case, delete the pairing information for the headset from the connected device and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.