About the voice guidance

You will hear the following voice guidances depending on the operating procedure performed and the headset status.

In the factory settings, when you put the headset units into your ears, you will hear the voice guidance in either English or Chinese.

You can use the “Sound Connect” app to change the following voice guidance settings.

  • Language setting
  • Switching between enable and disable
  • Volume setting

“Pairing”

  • When you put the headset units into your ears and the headset enters pairing mode automatically
    The headset enters pairing mode automatically in the following cases.
    • When you pair the headset with a device for the first time after purchasing the headset
    • When there is no pairing information, such as after initialization, and you put the headset units in your ears
  • When you manually set the headset to pairing mode and put the headset units in your ears

“Low battery”

  • When the remaining battery charge of the headset is low

“Battery is empty”

  • When automatically turning off due to low battery of the headset

“Voice guidance test”

  • When setting the voice guidance volume

“Launch the Sound Connect to activate the Service Link.”

  • When Service Link is disabled and you try to use Quick Access

“App assigned to the Quick Access is not launched on the mobile device”

  • When you use Quick Access while the app is not launched

Note

  • Changing the language of the voice guidance takes up to 10 minutes.
  • When you initialize the headset to restore to the factory settings after you change the language of the voice guidance, the language will not return to the factory settings.
  • If the voice guidance is not heard, set the headset units into the charging case and close the charging case lid to turn them off. Then, remove the headset units from the charging case to turn them on again.