Pairing and connecting with a computer (Windows® 11)

The operating procedure to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.

Before starting the operating procedure, check the following.

  • Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • When you use a video calling application on your computer, your computer has a Bluetooth function that supports calling connections (HFP/HSP).
  • The computer is placed within 1 m (3.2 ft) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions for the computer are in hand.
  • Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. In the following cases, refer to the operating instructions supplied with your computer.
    • You do not know how to turn on the Bluetooth adaptor.
    • You want to know if your computer has a built-in Bluetooth adaptor.
  • To use the Swift Pair function, click the following button, items, and switch in order to turn on the Swift Pair function.
    [Start] button - [Settings] - [Bluetooth & devices] - [Show notifications to connect using Swift Pair]

  1. Check the status of the headset.

    The headset enters pairing mode automatically in the following cases. Proceed to step 2.

    • When you pair the headset with a device for the first time after purchasing the headset
    • After initializing the headset and clearing all pairing information

    When you pair a second or subsequent device, if the headset already has pairing information for other devices, enter pairing mode manually. Press and hold the Bluetooth button (A) for about 5 seconds or more.

    Illustration indicating the location of A

    The indicator repeatedly flashes in blue twice in a row. You will hear the voice guidance say, “Pairing”.

  2. Wake the computer up if the computer is in standby (sleep) or hibernation mode.

    To use the Swift Pair function, proceed to step 3.
    To connect without using the Swift Pair function, proceed to step 4 and continue to step 8.

  3. Select [Connect] from the pop-up menu displayed on your computer screen.

    The headset and computer are paired and connected with each other.

    You will hear a notification sound indicating that the connection is established.

  4. On your computer screen, click the [Start] button, then [Settings].
  5. Click [Bluetooth & devices].

  6. Click the [Bluetooth] switch to turn on the Bluetooth function. Click [Add device].

  7. Click [Bluetooth].

  8. Click [1000X THE COLLEXION].

    If Passkey (*) input is required, input “0000”.
    The headset and computer are paired and connected with each other.
    You will hear a notification sound indicating that the connection is established.
    If they are not connected, see “Connecting to a paired computer (Windows 11)”.
    If [1000X THE COLLEXION] does not appear on your computer screen, try again from step 4.

    (*) A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.

Hint

Note

  • If pairing is not established within 5 minutes, pairing mode is canceled. In this case, turn off the power and start the operating procedure again from step 1.
  • Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:
    • If pairing information is deleted, such as after a repair
    • When a 9th device is paired
      The headset can be paired with up to 8 devices. If you pair a 9th device, the pairing information with the oldest connection date and time will be overwritten with the information for the new device.
    • When the pairing information for the headset has been deleted from the connected Bluetooth device
    • When the headset is initialized
      All of the pairing information will be deleted. In this case, delete the pairing information for the headset from the connected device and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.
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