Help Guide
MULTI CHANNEL AV RECEIVER
STR-ZA810ES
JavaScript is disabled.
Please enable JavaScript and reload the page.
Back
Back to Top
Print
Cannot play copyrighted files.
Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this receiver.
Go to Page Top
Introduction
Main features of the AV receiver
Parts and Controls
Receiver
Front panel (upper section)
Front panel (lower section)
Power indicator
Indicators on the display panel
Rear panel
Remote control
Remote control (upper section)
Remote control (lower section)
Preparation
1. Installing speakers
Names and functions of speakers
Installing 5.1-channel speaker system
Installing 7.1-channel speaker system using surround back speakers
Installing 5.1.2-channel speaker system using top middle speakers
Installing 5.1.2-channel speaker system using front Dolby Atmos enabled speakers
Installing 5.1-channel speaker system with Zone 2 connection
Installing 5.1-channel speaker system with bi-amplifier connection
Installing 5.1-channel speaker system with front B speaker connection
Installing 2.1-channel speaker system to enjoy the
Front Surround
mode
Speaker configuration and speaker pattern settings
2. Connecting speakers
Connecting 5.1-channel speaker system
Connecting 7.1-channel speaker system using surround back speakers
Connecting 5.1.2-channel speaker system using top middle speakers
Connecting 5.1.2-channel speaker system using front Dolby Atmos enabled speakers
Connecting 5.1-channel speaker system with Zone 2 connection
Connecting 5.1-channel speaker system with bi-amplifier connection
Connecting 5.1-channel speaker system with front B speaker connection
Connecting 2.1-channel speaker system to enjoy the Front Surround mode
3. Connecting a TV
Connecting a TV
Connecting a 4K TV
About input/output of video signals
Notes on connecting cables
About HDMI connections
4. Connecting audio-visual devices and the antennas (aerials)
Connecting devices with HDMI jacks
Connecting devices with jacks other than HDMI jacks
About input/output of video signals
Connecting a USB device
Connecting the antenna (aerial)
Connecting another amplifier in Zone 2
Connecting another amplifier or TV in the HDMI zone
Digital audio formats supported by the receiver
Notes on connecting cables
About HDMI connections
5. Connecting to the network
Connecting the receiver to the network using a LAN cable (for wired LAN connections only)
Connecting the receiver to the network using the wireless LAN antenna (for wireless LAN connections only)
6. Turning on the receiver/preparing the remote control
Inserting batteries into the remote control
Turning on the receiver
7. Setting up the receiver using Easy Setup
Setting up the receiver using
Easy Setup
Performing Auto Calibration
1. About
Auto Calibration
2. Before you perform
Auto Calibration
3. Connecting the calibration microphone
4. Selecting the front speakers
5. Performing
Auto Calibration
6. Checking
Auto Calibration
results
Enjoying Video and Sound
Playing AV devices
Enjoying video and sound
Using the menu on the TV screen
Enjoying video/sound from the connected device
Enjoying sound from a TV compatible with the eARC or ARC function
Watching HDCP 2.2 copyright-protected content
Playing content from an iPhone/iPad/iPod
Enjoying audio content from iTunes or an iPhone/iPad/iPod via the network (AirPlay)
Enjoying audio content using the BLUETOOTH function (Pairing operation)
Compatible iPhone/iPad/iPod models
Playing content from a USB device
Enjoying music stored on a USB device
USB specifications and compatible USB devices
Notes on USB devices
Listening to the radio
Listening to FM radio
Presetting FM radio stations (
Preset Memory
)
Naming preset stations (
Preset Name Input
)
Tuning to a station directly (
Direct Tuning
)
Enjoying content stored on a server on the home network (DLNA)
Enjoying internet music services
Enjoying music services offered on the Internet
Using Chromecast built-in™ to enjoy audio content from a smartphone or tablet device
Using Spotify Connect to enjoy music
Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC)
Enjoying sound effects
Selecting a sound field (
Sound Field
)
Selectable sound fields and their effects
Relations between sound fields and speaker outputs
Resetting sound fields to the default settings
Adjusting the equalizer (
Equalizer
)
Enjoying clear and dynamic sound at a low volume (
Sound Optimizer
)
Enjoying more natural sound with speakers installed in the ceiling (
In-Ceiling Speaker Mode
)
Enjoying high-fidelity sound (
Pure Direct
)
Using the DTS:X Dialog Control function
Using Network Features
What you can do with network features
Setting up a wired LAN connection (for wired LAN connections only)
Connecting the receiver to the network using a LAN cable (for wired LAN connections only)
Setting up a wired LAN connection
Setting up a wireless LAN connection (for wireless LAN connections only)
Connecting the receiver to the network using the wireless LAN antenna (for wireless LAN connections only)
Setting up a wireless LAN connection
Enjoying content stored on a server on the home network (DLNA)
Enjoying content stored on a server on the home network (DLNA)
Deleting a server from the server list
Setting whether to control this receiver from a controller device on the home network (
Home Network Access Control
)
About DLNA
Enjoying audio content from iTunes or an iPhone/iPad/iPod via the network (AirPlay)
Compatible iPhone/iPad/iPod models
Enjoying audio content from iTunes or an iPhone/iPad/iPod via the network (AirPlay)
Enjoying internet music services
Enjoying music services offered on the Internet
Using SongPal to control the receiver from a smartphone or tablet device
Controlling the receiver using a smartphone or tablet device (SongPal)
Listening to the same music on multiple devices/Listening to different music in a different location (SongPal Link)
Listening to music by connecting the SongPal Link-compatible device
Listening to the same music in different rooms (
Wireless Multi-Room
)
Using Video & TV SideView to control the receiver from a smartphone or tablet device
Registering Video & TV SideView device to the receiver
Checking the registered Video & TV SideView device (Registered Remote Devices)
Deleting Video & TV SideView device from device list
Using Chromecast built-in™ to enjoy audio content from a smartphone or tablet device
Using Spotify Connect to enjoy music
Setting whether to control this receiver from a device on the home network
Setting whether to control this receiver from a controller device on the home network (
Home Network Access Control
)
Enabling automatic access from a newly detected controller device (
Auto Home Network Access Permission
)
Deleting devices from the device list in
Home Network Access Control
Using BLUETOOTH Features
What you can do with BLUETOOTH features
Enjoying audio content stored on a BLUETOOTH device
Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC)
Enjoying audio content using the BLUETOOTH function (Pairing operation)
Controlling a BLUETOOTH device using the remote control
Compatible BLUETOOTH version and profiles
Listening with BLUETOOTH receiver (headphones/speakers)
Listening with BLUETOOTH headphones/speakers (Pairing operation)
Compatible BLUETOOTH version and profiles
Using SongPal to control the receiver from a smartphone or tablet device
Controlling the receiver using a smartphone or tablet device (SongPal)
Listening to the same music on multiple devices/Listening to different music in a different location (SongPal Link)
Using the Multi-Zone Features
Overview of multi-zone features
What you can do with multi-zone features
Available inputs for each zone
Enjoying sound from speakers located in another room (Zone 2)
Connecting 5.1-channel speaker system with Zone 2 connection
Setting the priority on the surround back speakers or Zone 2 speakers (
SURROUND BACK/ZONE2 Priority
)
Enjoying sound in Zone 2
Enjoying sound in two rooms using another amplifier
Connecting another amplifier in Zone 2
Setting the volume control for Zone 2 (
Zone2 Line Out
)
Enjoying sound using another amplifier in Zone 2
Enjoying video and sound in another room using a TV or another receiver
Connecting another amplifier or TV in the HDMI zone
Selecting the method to use the
HDMI OUT B
jack (
HDMI Out B Mode
)
Setting the priority for the main zone (
Priority
)
Enjoying video and sound in another location by connecting another amplifier or TV using HDMI connections (HDMI zone)
Using Other Features
Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync)
What is “BRAVIA” Sync?
Preparing to use “BRAVIA” Sync function
Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) (
Standby Linked to TV
)
Enjoying TV sound from the speakers connected to the receiver (System Audio Control function)
Enjoying an input source from a connected device immediately (One-Touch Play function)
Selecting the optimum picture quality and sound field automatically (Scene Select function)
About Home Theatre Control function
Operating the receiver menu using the TV remote control (Remote Easy Control function)
Echo Canceling function
About Language Follow function
Enjoying video and sound with your desired way of use
Switching the TVs that output the HDMI video signals
Switching between digital and analog audio (
Input Mode
)
Using other audio input jacks (Input Assign)
Saving and recalling various settings for the receiver (Custom Preset)
About
Custom Preset
Saving the settings to a preset
Recalling the preset settings
Items for which you can save settings and the default values for each item
Using the sleep timer (
Sleep
)
Saving power during standby mode
Viewing information on the display panel
Adjusting Settings
Easy Setup
Setting up the receiver using
Easy Setup
Performing Auto Calibration
1. About
Auto Calibration
2. Before you perform
Auto Calibration
3. Connecting the calibration microphone
4. Selecting the front speakers
5. Performing
Auto Calibration
6. Checking
Auto Calibration
results
Speaker Settings
Calibrating the phase characteristics of the speakers (A.P.M. (
Automatic Phase Matching
))
Selecting the
Auto Calibration
type (
Calibration Type
)
Outputting a test tone from each speaker (
Test Tone
)
Adjusting the speaker level (
Level
)
Adjusting the equalizer (
Equalizer
)
Adjusting the speaker distance (
Distance
)
Adjusting the speaker size (
Size
)
Setting the crossover frequency of the speakers (
Crossover Frequency
)
Assigning the surround back speaker terminals (
Surround Back Speaker Assign
)
Selecting the speaker pattern (
Speaker Pattern
)
Checking the speaker position and the corresponding speaker terminals (
Speaker Connection Guide
)
Setting the priority on the surround back speakers or Zone 2 speakers (
SURROUND BACK/ZONE2 Priority
)
Lifting up the sound of the center speaker (
Center Speaker Lift Up
)
Setting the correct angles of the surround speakers (
Surround Speaker Position
)
Calibrating speaker positioning (
Speaker Relocation/Phantom Surround Back
)
Setting the height from the floor to the ceiling (
Ceiling Height
)
Selecting the unit of measurement (
Distance Unit
)
Audio Settings
Playing audio signals with high-quality sound (
Digital Legato Linear
(D.L.L.))
Enjoying clear and dynamic sound at a low volume (
Sound Optimizer
)
Selecting a sound field (
Sound Field
)
Enjoying more natural sound with speakers installed in the ceiling (
In-Ceiling Speaker Mode
)
Enabling the direct playback of DSD signals (
DSD Native
)
Enjoying high-fidelity sound (
Pure Direct
)
Setting the low-pass filter for the subwoofer output (
Subwoofer Low Pass Filter
)
Synchronizing audio with video output (
A/V Sync
)
Selecting the language of digital broadcasts (
Dual Mono
)
Compressing the dynamic range (
Dynamic Range Compressor
)
Switching the mode of the DTS decoder (
Neural:X
)
HDMI Settings
Upscaling video signals to 4K (
HDMI In 4K Scaling
)
Controlling HDMI devices (
Control for HDMI
)
Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) (
Standby Linked to TV
)
Preparing to use the eARC function
Enjoying content of a connected device without turning on the receiver (
Standby Through
)
Setting the HDMI audio signal output of connected devices (
Audio Out
)
Setting the level of the subwoofer (
Subwoofer Level
)
Selecting the method to use the
HDMI OUT B
jack (
HDMI Out B Mode
)
Setting the priority for the main zone (
Priority
)
Setting HDMI signal formats (
HDMI Signal Format
)
Setting the color space conversion for the video signal from HDMI jacks (
YCbCr/RGB (HDMI)
)
Input Settings
Changing the assignment and display for the input jacks
Changing the name for each input (
Name
)
Network Settings
Setting up a wired LAN connection
Setting up a wireless LAN connection
Checking the network connection status (
Network Connection Status
)
Checking whether the network connection has been made properly (
Network Connection Diagnostics
)
Displaying the connected home network server (
Connection Server Settings
)
Enabling automatic access from a newly detected controller device (
Auto Home Network Access Permission
)
Setting whether to control this receiver from a controller device on the home network (
Home Network Access Control
)
Checking the registered Video & TV SideView device (Registered Remote Devices)
Reducing the startup time (
Network Standby
)
Enabling the network function even when this receiver is in standby mode (
Remote Start
)
Turning on the control mode for maintenance (
External Control
)
Bluetooth Settings
Selecting the BLUETOOTH mode (
Bluetooth Mode
)
Checking the BLUETOOTH device list (
Device List
)
Setting the BLUETOOTH Standby mode (
Bluetooth Standby
)
Setting BLUETOOTH audio codecs (
Bluetooth Codec - AAC
/
Bluetooth Codec - LDAC
)
Setting the BLUETOOTH sound quality (
Wireless Playback Quality
)
Zone Settings
Setting whether or not to display [
Zone Controls
] on the home menu (
Zone Controls
)
Setting the volume control for Zone 2 (
Zone2 Line Out
)
System Settings
Selecting the language (
Language
)
Tuning on/off the display for the volume level or sound field (
Auto Display
)
Setting standby mode (
Auto Standby
)
Switching the brightness of the display panel (
Dimmer
)
Using the sleep timer (
Sleep
)
Receiving information on newer software (
Software Update Notification
)
Deleting personal data (
Initialize Personal Information
)
Assigning a name to the receiver (
Device Name
)
Checking the software version and MAC address of the receiver (
System Information
)
Checking software license information (
Software License Information
)
Updating the software automatically (
Auto Update Settings
)
Updating the software (
Software Update
)
Using the menu on the display panel
Operating the receiver with the menu on the display panel
Viewing information on the display panel
Reverting to the factory default settings
Troubleshooting
Error messages
PROTECTOR
[
Overload occurred.
] appears on the TV screen.
List of messages after Auto Calibration measurements
General
The receiver is turned off automatically.
Cannot find an available input when connecting several digital devices.
The receiver does not turn on even when the TV is turned on.
The receiver turns off when the TV is turned off.
The receiver does not turn off even when the TV is turned off.
Image
No image appears on the TV screen.
No 3D content appears on the TV screen.
No 4K content appears on the TV screen.
No image is output from the TV screen when the receiver is in standby mode.
The home menu does not appear on the TV screen.
HDR (High Dynamic Range) images cannot be displayed in HDR mode.
Display does not appear on the display panel.
Image does not appear on the TV screen when the receiver is not turned on.
When the language for the on-screen display of the TV is changed, the on-screen display language of the receiver is changed simultaneously.
Sound
No sound or only a very low level of sound is heard, no matter which device is selected.
There is severe humming or noise.
No sound or only a very low level of sound is heard from specific speakers.
There is no sound from a specific device.
The left and right sound is unbalanced or reversed.
Dolby Digital or DTS multi-channel sound is not reproduced.
The surround effect cannot be obtained.
A test tone is not output from the speakers.
A test tone is output from a different speaker than the speaker displayed on the TV screen.
No sound is output from the TV when the receiver is in standby mode.
No TV sound is output from the receiver.
Image and sound are not output from the TV when the receiver is not turned on.
The sound is output from both the receiver and the TV.
There is a time gap between the visual display on the TV and the audio output from the speaker connected to the receiver.
When the Wireless Multi-Room function is active, the sound lags behind the picture.
Tuner
The FM reception is poor.
The FM stereo reception is poor.
You cannot tune to radio stations.
USB devices
Are you using a compatible USB device?
When the music on the USB device is played back, there is noise, skipping, or distorted sound.
A USB device is not recognized.
Playback does not start.
A USB device cannot be connected to the USB port.
Erroneous display.
An audio file cannot be played.
Network connection
Cannot connect to the network using WPS via a wireless LAN connection.
Cannot connect to the network.
Cannot control the receiver using a SongPal device.
Cannot control the receiver using a Video & TV SideView device.
Cannot select the [
Network Settings
] menu.
Home network
Cannot connect to the network.
A server does not appear in the server list. (A message that indicates that the receiver cannot find the server appears on the TV screen.)
Cannot access to the server, etc., connected to the router via a wireless LAN connection.
Playback does not start, or the player does not automatically proceed to the next track or file.
The sound skips during playback.
[
No playable file in this category.
] appears.
Cannot play copyrighted files.
Cannot select a previously selected track.
Controller devices or applications on the home network cannot connect to the receiver.
The receiver cannot be turned on by devices on a network.
AirPlay
The receiver cannot be found from an iPhone/iPad/iPod or iTunes.
The sound skips.
The receiver cannot be operated.
Music services
Cannot connect the receiver to a service.
The sound skips.
BLUETOOTH device
Pairing cannot be done.
Cannot make a BLUETOOTH connection.
The sound skips or fluctuates, or the connection is lost.
The sound of your BLUETOOTH device cannot be heard on the receiver.
Severe humming or noise.
Cannot control the receiver using a SongPal device.
“BRAVIA” Sync (Control for HDMI)
The Control for HDMI function does not work properly.
TV sound cannot be heard from the speakers connected to the receiver. (eARC/ARC)
Remote control
The remote control does not function.
If the problem is not solved
Reverting to the factory default settings
Resetting sound fields to the default settings
Customer support websites
Other Information
Trademarks
