SONYHelp Guide

Wireless Noise Canceling Stereo HeadsetWF-C700N

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Model: YY2968

Quick Start Guide


To prevent burning or malfunction due to getting wet

Download the app, and set up the headset

To use all functions and improved performances, update the software of the headset and “Sony | Headphones Connect” app to the latest version. For details, refer to the following:

https://www.sony.net/elesupport/

Let’s start to use

  • Wearing the headset

    Twist the headset unit to slide the earbud tip deep into your ear canal.





  • Establishing a BLUETOOTH® connection

    The headset is turned on when the headset units are removed from the charging case.

    Follow the downloaded “Sony | Headphones Connect” app instructions.

  • Operating the headset

    Press the button.

    Left

    : To switch the noise canceling function and Ambient Sound Mode

    ...: To decrease the volume

    Right

    : To play or pause music

    : To skip to the beginning of the next track

    : To skip to the beginning of the previous track (or the current track during playback)

    ...: To increase the volume

    : To use or cancel the voice assist function (Google™ app/Siri)

Related information

Establishing a Bluetooth connection manually

Charging the headset

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    • What you can do with the Bluetooth function
    • About the voice guidance
      • Checking the package contents
      • Replacing the earbud tips
      • Location and function of parts
      • About the indicator
      • Wearing the headset
      • Using only one headset unit
      • About the buttons on the headset
      • Charging
      • Available operating time
      • Checking the remaining battery charge
      • Turning on the headset
      • Turning off the headset
    • How to make a wireless connection to Bluetooth devices
      • Connecting with the “Sony | Headphones Connect” app
      • Pairing and connecting with an Android smartphone
      • Connecting to a paired Android smartphone
      • Pairing and connecting with an iPhone
      • Connecting to a paired iPhone
      • Pairing and connecting with a computer (Windows® 11)
      • Pairing and connecting with a computer (Windows 10)
      • Pairing and connecting with a computer (Mac)
      • Connecting to a paired computer (Windows 11)
      • Connecting to a paired computer (Windows 10)
      • Connecting to a paired computer (Mac)
      • Pairing and connecting with a Bluetooth device
      • Connecting to a paired Bluetooth device
      • Connecting the headset to 2 devices simultaneously (multipoint connection)
      • Listening to music from a device via a Bluetooth connection
      • Controlling the audio device (Bluetooth connection)
      • Disconnecting Bluetooth connection (after use)
      • About 360 Reality Audio
      • What is noise canceling?
      • Using the noise canceling function
      • Listening to ambient sound during music playback (Ambient Sound Mode)
      • About the sound quality mode
      • Supported codecs
      • About the DSEE function
    • Receiving a call
    • Making a call
    • Functions for a phone call
    • Making a video call on your computer
    • Disconnecting Bluetooth connection (after use)
    • Using the voice assist function (Google app)
    • Using the voice assist function (Siri)
    • What you can do with the “Sony | Headphones Connect” app
    • Installing the “Sony | Headphones Connect” app
    • Accessing support information from the “Sony | Headphones Connect” app
    • How to keep the software up-to-date (for comfortable use of the headset)
    • Precautions
    • When you have finished using the headset
    • Maintenance
    • To prevent burning or malfunction due to getting wet
    • When the headset units or charging case gets wet
    • Licenses
    • Trademarks
    • Customer support websites
    • What can I do to solve a problem?
      • Unable to turn on the headset.
      • Charging cannot be done.
      • The available operating time is short, the battery power does not last long, the battery life of the left and right headset units is different.
      • Charging time is too long.
      • No sound, no sound from one side
      • Low sound level
      • Low sound quality, or noise or unusual sound can be heard.
      • Sound skips frequently.
      • Noise is heard during music playback.
      • The noise canceling effects are not sufficient.
      • Pairing with a Bluetooth device cannot be done.
      • Unable to make a Bluetooth connection.
      • The headset cannot be operated.
      • Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls.
      • Earbud tips are damaged or lost.
      • An earache occurs.
      • Resetting the headset
      • Initializing the headset to restore factory settings
    • Specifications

5-047-128-11(2)
Copyright 2023 Sony Corporation
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